Gracia Spa Resorts
Accommodations
Terms & Conditions
General Information:
• Rate are Include to 21% service charge and tax
• Surcharge will apply on certain period
• Check in time is 14:00 hours and check out time is 12:00 noon.
• Benefits not taken, are not redeemable
Payment Method:
• All reservations must be guaranteed with a valid credit card
• 50% the total amount of the reservation will be charge 14 days prior to arrival and will be charge to credit card given
• Rate confirm is USD and will be converted to IDR Rupiah (local currency), based on exchange rate used by the hotel and subject to exchange rate fluctuation
Cancelation Policy:
• In the event of cancellation 30 days (in low season period) and 45 days (in high season period) prior to arrival date, the reservation will be subject to a cancellation fee equivalent to the value of one nights accommodation.
• In the event of cancellation 14 days (in low season period) and 21 days (in high season period) prior to arrival date, the reservation will be subject to a cancellation fee equivalent to the value of 50% from total accommodation charged.
• Full prepayment and non refunable is required by credit card or bank transfer for any booking confirm for period of December 21 - January 4)
• In event of No Show as well as Early Departure, the total price of reservation will be charged